Shipping Policy
Last updated: October 11, 2026
This policy explains how golf carts bought from Oxford Golf Cars LLC are delivered or picked up, how long it takes, and what it costs. Every cart we sell is in our own inventory at our dealership at 3335 2nd Ave, Oxford, WI 53952, and every delivery leaves from there.
Delivery Area and Cost
- Lower 48 states (contiguous United States): free delivery. The price shown on each cart already includes delivery. No shipping charge is added at checkout.
- Alaska, Hawaii and U.S. territories: delivery is quoted. These deliveries are not free. We send you a written delivery quote before you pay, and nothing is charged unless you accept it.
- We do not ship outside the United States.
Free In-Store Pickup
You can choose free pickup at our Oxford, WI dealership at checkout. We will call or email you when your cart is ready, usually within 1 to 3 business days. Pickup is during business hours. Please bring a government-issued photo ID that matches the name on the order. If someone else will collect the cart, let us know in advance.
Delivery Times
- Order cut-off: 3:00 PM (GMT-06:00) Central Standard Time (Chicago), Monday to Friday. Orders placed after 3:00 PM, on weekends or on U.S. federal holidays are processed from the next business day.
- Handling time: 1 to 3 business days. During this time we confirm payment, inspect and prepare the cart, and schedule it with our trucking partner.
- Transit time: 3 to 7 business days, depending on the distance from Oxford, WI.
- Total: most carts are delivered 4 to 10 business days after the order is placed.
Business days are Monday to Friday, excluding U.S. federal holidays. Delivery times are estimates, not guaranteed dates. Severe weather, road closures and carrier schedules can add time. If your delivery is going to take longer than the estimate, we will contact you.
How Delivery Works
Carts are delivered by our partner trucking company. When your cart leaves our dealership, we email you a shipping confirmation. The driver will call you before delivery to arrange a delivery window, so please keep your phone number up to date. Delivery is curbside: the cart is unloaded at the street or driveway of your address, wherever the truck can reach safely. Someone aged 18 or older must be present to receive the cart.
Inspect Your Cart at Delivery
- Inspect the cart before you sign the delivery receipt (bill of lading).
- Write any visible damage on the delivery receipt and take photos.
- Report any damage or problem to us within 48 hours of delivery by email at [email protected] or by phone at +1 (608) 586-6061. Include your order number and photos.
If a cart is damaged in transit, we will repair it, replace it or give you a full refund at no cost to you. See our Return and Refund Policy.
Delivery Address Changes and Missed Deliveries
Please check your delivery address at checkout. You can change the address, or switch between delivery and pickup, until the cart leaves our dealership. If a delivery fails because the address was incorrect or nobody was available at the agreed time, we will contact you to rebook. If the carrier charges for a second attempt, we will tell you the amount before rebooking.
Contact Oxford Golf Cars
Business Name: Oxford Golf Cars LLC
Address: 3335 2nd Ave, Oxford, WI 53952, United States
Contact Page: https://oxfordgolfcars.com/contact-us/
Phone: +1 (608) 586-6061
Email: [email protected]
Opening Hours: (GMT-06:00) Central Standard Time (Chicago)
Monday to Friday: 9:00 AM to 4:00 PM
Saturday: 9:00 AM to 1:00 PM
Sunday: Closed