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  • 3335 2nd Ave, Oxford, WI 53952 United States
Oxford Golf Cars
Oxford Golf Cars
Oxford Golf Cars

Warranty

At Oxford Golf Cars, we are committed to offering dependable golf carts and quality customer service. This Limited Warranty explains the warranty coverage available on eligible products, outlines customer responsibilities, and describes the process for requesting warranty service.

1. Limited Warranty Coverage

Oxford Golf Cars provides a Limited Warranty to the original purchaser of eligible new golf carts purchased directly from our dealership.

Subject to the manufacturer’s warranty terms, eligible golf carts are warranted to be free from defects in materials and workmanship under normal use and proper maintenance.

Warranty Period

Warranty coverage generally ranges from 3 months to 1 year, depending on the manufacturer, model, and components included with the vehicle.

Specific warranty terms, coverage periods, and exclusions are provided with the manufacturer’s warranty documentation supplied at the time of purchase. If you have questions regarding your coverage, our team will be happy to assist you.

Warranty Eligibility

To qualify for warranty service, you must:

  • Be the original purchaser of the product.

  • Have purchased the golf cart directly from Oxford Golf Cars.

  • Provide valid proof of purchase.

  • Operate and maintain the golf cart according to the manufacturer’s recommendations.

  • Avoid unauthorized modifications or alterations that may affect warranty coverage.

2. Warranty Exclusions

This Limited Warranty does not cover damage or failures resulting from circumstances including, but not limited to:

Normal Wear and Maintenance

  • Tires

  • Brake components

  • Belts

  • Batteries (unless covered separately by the manufacturer)

  • Light bulbs

  • Filters

  • Routine maintenance items

  • Normal cosmetic wear

Improper Use

  • Accidents or collisions

  • Misuse or abuse

  • Negligence

  • Improper storage

  • Overloading the vehicle

  • Operation contrary to manufacturer recommendations

Unauthorized Modifications

Warranty coverage may be void if the golf cart has been modified through:

  • Performance modifications

  • Electrical alterations

  • Suspension modifications

  • Unauthorized aftermarket components

  • Removal or alteration of factory-installed safety systems

Cosmetic Conditions

The warranty does not cover:

  • Paint fading

  • Minor scratches

  • Surface corrosion

  • Cosmetic blemishes that do not affect vehicle operation

Environmental Damage

Coverage does not include damage caused by:

  • Flooding

  • Water intrusion

  • Fire

  • Severe weather

  • Corrosion resulting from improper storage

  • Natural disasters

Commercial or rental use may not be covered unless specifically authorized by the manufacturer.

3. Warranty Remedies

If a covered defect is confirmed during the applicable warranty period, Oxford Golf Cars will assist in accordance with the manufacturer’s warranty procedures.

Depending on the circumstances, warranty service may include:

  • Replacement of defective parts

  • Repair of covered components

  • Coordination with the manufacturer for warranty approval

  • Other remedies authorized under the manufacturer’s warranty program

Customer Responsibilities

Unless otherwise provided by the manufacturer, customers may be responsible for:

  • Transportation of the golf cart to an authorized service location.

  • Shipping costs associated with warranty claims.

  • Labor charges not covered by the manufacturer.

  • Routine maintenance and service items.

Warranty remedies are limited to those provided by the applicable manufacturer and permitted by law.

4. Limitation of Liability

To the fullest extent permitted by applicable law, Oxford Golf Cars shall not be responsible for:

  • Loss of use of the vehicle.

  • Loss of income or business interruption.

  • Rental expenses.

  • Storage fees.

  • Incidental, indirect, special, or consequential damages arising from product use or warranty claims.

Where permitted by law, our maximum liability shall not exceed the original purchase price of the applicable product.

Nothing in this Warranty limits rights that cannot legally be excluded under applicable consumer protection laws.

5. Maintaining Warranty Coverage

To help preserve warranty eligibility, customers should:

  • Follow the manufacturer’s recommended maintenance schedule.

  • Use approved replacement parts whenever possible.

  • Keep maintenance records.

  • Store the golf cart appropriately when not in use.

  • Have warranty-related repairs performed by Oxford Golf Cars or an authorized service provider whenever required.

Warranty coverage may be denied if damage results from neglect, improper maintenance, unauthorized repairs, or modifications.

6. Warranty Claims

If you believe your golf cart has a defect covered by warranty, please contact our customer support team before arranging repairs.

When submitting a warranty claim, please be prepared to provide:

  • Proof of purchase.

  • Vehicle model and serial number (if applicable).

  • A description of the issue.

  • Photographs or videos when requested.

  • Maintenance records if applicable.

Our team will review your claim and assist you with the appropriate warranty process.

7. Contact Information

If you have questions regarding this Limited Warranty or need assistance with a warranty claim, please contact us.

Oxford Golf Cars

Address:
3335 2nd Ave,
Oxford, WI 53952
United States

Phone: +1 (608) 979-3087

Email: sales@oxfordgolfcars.com

Contact Page: https://oxfordgolfcars.com/contact-us/

Customer Support Hours

Time Zone: (GMT-06:00) Central Standard Time (Chicago)

Monday – Friday: 8:00 AM – 5:00 PM

Saturday: Closed

Sunday: Closed

Our team is committed to helping customers understand their warranty coverage and providing prompt assistance whenever warranty-related service is needed.